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New York email marketing

Email marketing agency at New York's pace

Email and SMS is all we do for New York: $50k–$500k more email revenue a month in 30 days or less, or your money back.*

Get a free audit
30-day guarantee
$8,000,000+ in email revenue driven by data-driven strategies.
For Shopify brands already making at least $50k a month from email.
Straye email design
Tracksmith email design
Mulholland email design
Recess email design
Formes email design
Lululemon email design
Mighty email design
Straye email design
Tracksmith email design
Mulholland email design
Recess email design
Why pick us

What it takes to stand out in New York

Good agencies are easy to find here, so here's what to compare us on: one job, email and SMS, flows to reporting, with a refund if it doesn't add the revenue.

Flows

Flows as sharp as your launches

Welcome, checkout, post-purchase and win-back, with a test running on each and copy refreshed every month.
Campaigns

Campaigns that dodge the noise

Two to four a week to your engaged segment, planned around your launches and away from the weeks your category goes loud.
List & segments

Full-price buyers, found and kept

Forms that add real customers, and segments that spot who buys without waiting for a sale.
Deliverability

Seen in the busiest inbox going

Your own domain, inactive profiles suppressed and placement checked by mailbox each week, because a crowded inbox forgives very little.
Design & copy

Good enough to be forwarded

Designers and writers craft each one, check it in dark mode and on a phone, and you read it before it sends.
Revenue

The season's missing dollars

What last season's email made next to what it could have, with every gap turned into a priced job.
A practiced inbox

What selling from New York asks of email

Some of the best-known direct brands are New York names. We're remote, so we don't sit on your block, but we know the standard you're held to.

Home of direct

The bar: Warby Parker and Glossier

Both built their names from New York, so your customers already know what good looks like.
Fashion calendar

February and September move the city

New York Fashion Week runs twice a year. We plan your stories around it, so you're not shouting in the same week as everyone else.
State text law

A text counts as telemarketing here

A 2021 change to state law brought marketing texts under General Business Law 399-z. Your text program is built to it.
How we optimize

What we tune for a crowded inbox

When everyone's good, small gains decide who gets opened. These are the ones we chase.

Sender name and subject

What people see first in a busy inbox is your name. We test the two as a pair.

Clear air on the calendar

We look at the weeks your category goes loud, then test sending just before them.

The preview line

It gets as much testing as the subject, because a phone shows both.

Morning against evening

Commute, lunch or after work? We test by day of the week until your list shows a pattern.

Customers who pay full price

Found from your orders and kept out of any promotional send, so you never train them to wait.

Design that looks considered

Every email hand-built and checked in dark mode, because a template stands out for the wrong reason here.

Texts that earn the interruption

Held to moments that matter, with consent on file, and stopped if they don't pay back.

Campaigns next to flows

Seen side by side in PRISM, so a strong launch month can't hide a flow that's slipping.
Klaviyo
Shopify
Attentive
Postscript
Recharge
Yotpo
Google Analytics
PRISM
Proof, every month

Small gains, measured in dollars.

When every brand is good, small edges decide it. We built PRISM to find them: it connects your emails and texts to Shopify sales, and you see what it finds in a report each month.

Revenue, attributedSee what every campaign and flow really earns, not just opens and clicks. Your email platform and Shopify, read together.
Health checksDeliverability, list growth and engagement, checked for you, with anything slipping flagged before it costs you sales.
Clear monthly reportsA report every month in plain words: what happened, why it happened, and exactly what we're doing about it next.
BenchmarksYour numbers next to brands like yours, so you always know what good looks like and where the next win is.
Orders matched to their emailsEach sale turns up labeled with the flow, campaign or text behind it, so the argument is over facts.
Subject lines don't get the creditWe rank sends on dollars per person, so a clever line that sold nothing drops down the list.
A slipping flow, spotted in daysWe grade your flows and numbers against what they ought to earn, which keeps a quiet failure from lasting a season.
Held up against your peersYour rates beside the target for your category, so you can see whether good is good enough.
First job: the biggest numberEach possible fix carries a monthly dollar value, and the largest one gets our attention before the rest.
The week they're due backWhen customers return and what they choose next, read from your orders, so emails arrive as they're ready.
The month, on one reportEarnings, changes and the plan for next month, sent straight to your inbox.
Why we do it

Pick on proof. Ours arrives every month.

Klaviyo and Shopify, together
Every sale traced
Benchmarks
Deliverability
Repeat buyers
Fixes, ranked
Flow alerts
Reports
Private by design
Week oneWe read two seasons of your Klaviyo and Shopify data, then show in dollars what you're missing.
1
The deep-dive
Week twoWeak flows rebuilt, the next campaigns mapped and the first new emails out. No long ramp.
2
The launch
Week threeEach order tied to its send in PRISM, so we're working from evidence, not taste.
3
On track
Week four onMore of what sells, a new test each week and a report that tells you straight.
4
The growth
$50k–$500kMore monthly email revenue in 30 days or less, or your money backBook a call
30-day guarantee

Season coming up? See what we'd change.

Give us 45 minutes on a video call, and we'll take you through your account and what we'd do first.

Book a call
30-day guarantee
$8,000,000+ in email revenue driven by data-driven strategies
How it works

Your New York season in three steps

Step 1

Audit before the season

A view-only look at your last two seasons of campaigns, flows and list growth.
Step 2

Plan the calendar

The next 30 days mapped around your launches, with the highest-value fixes going first.
Step 3

Send and sharpen

We design, write, test and send, you approve each one, and your monthly report shows the revenue.

FAQs

Can't find your answer? Book a call

Do you work with New York brands outside Manhattan?

Yes, Buffalo as much as Brooklyn. We're remote, working with you by video call and Slack, so there's no in-person meeting to fit in anywhere.

What do you actually run for us?

Email and texts, in full: planning, copy, design, flows, campaigns and testing. You see each send first, and we do the rest.

We already have an in-house marketer. Would you replace them?

Not at all. They keep the brand and the calendar, and we take the email and text work off their plate.

New York is full of email agencies. Why would we pick you?

You might not, and that's fine. What we offer is easy to weigh up: two channels, emails built by hand, our own platform on the numbers and a monthly report. There's a refund at day 30 if the revenue doesn't arrive. We work remotely, so it's purely the work you're buying.

When do you pay out on the guarantee?

If a brand already at $50k or more a month from email isn't up by at least $50k a month by day 30, the money goes back. *Start from the spam folder and we repair that first, about six weeks, before the 30 days start.

Can you audit us before fashion week?

Any time. The free audit tells you which fixes can land before your next big moment.

Find the money in your emails

No guesswork. $50k–$500k more email revenue a month in 30 days or less, or your money back.

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© 2026 Tornado Digital Group Ltd. Registered in England and Wales, company no. 14014279.
Email designs shown are examples of our team’s work. Brand names and logos belong to their owners. Results vary by brand. The guarantee is for brands already making at least $50k a month in email revenue; full terms are agreed on your first call.