Massachusetts ecommerce email
Massachusetts brands' email marketing agency
Massachusetts email for long decisions: $50k–$500k more email revenue a month in 30 days or less, or your money back.*
Get a free audit$8,000,000+ in email revenue driven by data-driven strategies.
For Shopify brands already making at least $50k a month from email.
30-day guarantee
For Shopify brands already making at least $50k a month from email.
What we run
Email specialists for long decisions
A long buying cycle needs someone watching it every week. Email and SMS are all we do, so we stay in the conversation until they've decided.
Flows
Flows that wait for the decision
Welcome, browse, checkout, post-purchase and win-back, with browse paths that run for weeks and delays tuned every month.Campaigns
Campaigns that help people choose
Two to four a week around your launches, mixing buying guides and side-by-side comparisons with new products.List & segments
Segments by where they're at
Forms that bring in serious shoppers, and segments that separate those still comparing from those who already own it.Deliverability
Still in the inbox when they decide
Your own sending domain, one frequency cap and weekly checks, so you're still being delivered when the decision comes.Design & copy
Reviews and details, made clear
Designers and writers build each send by hand, with specs and reviews easy to find, and you look it over first.Revenue
What a slow decision is worth
What email earns you now, credited over a fair window, beside what it should, with a price on every fix.Long decisions
Where email's own software comes from
Klaviyo is based in Boston, and the state's best-known brands sell products people think hard about. We're remote, and that thinking time is what we plan for.
Considered purchases
Long decisions need long flows
New Balance and Wayfair in Boston and SharkNinja in Needham all sell things people compare. A three-email browse flow can't carry that.Comparison
Help people choose, then sell
Buying guides, side-by-side emails and honest reviews beat another reminder when someone's still deciding.Big-ticket goods
One order a year? Plan for it
Low-frequency products need a different goal: referrals, accessories and the upgrade. We measure email on all three.How we optimize
What we tune for long buying cycles
A slow decision isn't a lost one. These levers keep you in the conversation until it's made.
Browse paths that last
A browse flow that runs for weeks, not days, for products people take time over.Comparison emails
Side-by-side product emails, tested against single-product sends on revenue per recipient.Reviews by question
Reviews that answer the doubt each buyer has, placed where they're still deciding.Accessory timing
The add-on email goes when the main product has arrived and been used, not the day it ships.Upgrade windows
Set by how long your product really lasts, read from repeat orders.Referral asks
Sent after the first good experience, and tested by timing, so the ask lands when someone's happy to recommend you.Least-access logins
The narrowest roles your platforms allow, reviewed when people join or leave our team.A longer view of revenue
Credit read over a longer window where decisions take longer, so slow flows get a fair hearing.
Patient numbers
Credit every order, however long it took.
PRISM is our own analytics platform. It reads your emails, texts and Shopify orders together, so a flow that takes weeks to pay still gets a fair hearing, and you get the results in a monthly report.
Revenue, attributedSee what every campaign and flow really earns, not just opens and clicks. Your email platform and Shopify, read together.
Health checksDeliverability, list growth and engagement, checked for you, with anything slipping flagged before it costs you sales.
Clear monthly reportsA report every month in plain words: what happened, why it happened, and exactly what we're doing about it next.
BenchmarksYour numbers next to brands like yours, so you always know what good looks like and where the next win is.
The order, and the emails before itEach sale comes in tagged with the flow, campaign or text behind it, even when the decision took weeks.
Earning most, not opened mostWe sort sends by what each person went on to spend, so a plain comparison email gets its due.
A stalled path, noticed earlyLong flows are graded against what they should do, so a break doesn't sit unnoticed for months.
Beside others in your categoryOpen, click and order rates against the target for your category, so we know how far a long cycle can go.
The most valuable fix, firstEach change gets a monthly dollar value, and the one that adds the most goes to the front.
Timed to how long it lastsHow long a product really lasts and what people buy next, read from repeat orders, sets the date of your next email.
The long view, once a monthWhat you earned, what moved and what's next, in one report that comes to your inbox.
Why we do it
Slow to decide isn't the same as gone.
Klaviyo and Shopify, together
Every sale traced
Benchmarks
Deliverability
Repeat buyers
Fixes, ranked
Flow alerts
Reports
Private by design
Week oneWe read your Klaviyo and Shopify orders from first visit to purchase, then price where people stall.
1
The deep-diveWeek twoLonger browse paths built, comparison emails written and the next campaigns planned and sent.
2
The launchWeek threePRISM credits each sale to its send, even when it took a while, so we judge fairly.
3
On trackWeek four onWe extend what works, test again every week and write it up for you each month.
4
The growth30-day guarantee
Long buying cycle? Let's find the stall.
On a 45-minute video call, we'll walk through where your shoppers go quiet and what we'd send them.
Book a call$8,000,000+ in email revenue driven by data-driven strategies
30-day guarantee
How it works
How we map a Massachusetts decision
Step 1
We trace the decision
From first visit to order, using a view-only login, to see where people stall.Step 2
We fill the gaps
Comparison content and longer flows go in first, where they can add the most in 30 days.Step 3
We keep testing
Real designers build each email, you check it, and your monthly report shows which path earned more.FAQs
Can't find your answer? Book a call
Do you work with brands across Massachusetts?
Yes, Boston, Needham and the rest of the state. We're remote and work with you over video calls and Slack, so no one needs to meet in person.What do you actually do for our brand?
All of your email and SMS: the strategy, words, design, flows and campaigns. We send and test each one once you've approved it.Our product only sells once every few years. Does email still pay?
Yes, with a different job: referrals, accessories and being remembered when it's time to replace.Why not leave email with our full-service agency?
If email's a small part of your sales, maybe do. We're an email agency, so longer browse paths, comparison emails and reorder timing are the only things on our desk, and that's what a long decision tends to need.How long do we have to see the guarantee through?
Thirty days. If a brand making $50k or more a month from email hasn't added at least $50k a month by then, it's refunded. *Starting in spam adds about six weeks of repair work up front, and your 30 days follow.Can you audit a long buying cycle?
Yes. The free audit maps where people stall between first visit and first order.More on flows that take their time.
Flows & automationThe automated emails we build and keep improving.Klaviyo email marketingFlows, campaigns and segments, built and tuned.Email designEmails designed to be read to the end.New YorkEmail built for a crowded inbox.New JerseyEmail that sells your delivery speed.Free auditSee where your email could earn more.
Find the money in your emails
No guesswork. $50k–$500k more email revenue a month in 30 days or less, or your money back.
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